You can easily return your product to the address listed below if you are not satisfied with it for any reason within the first 60 days after placing your order. When we receive your products and once we have granted your request, the refund process will start.

Within the first 60 days of receiving your shipment, you must submit a refund request. Before submitting your refund request, kindly verify the mailing date on the box.

Renew does not accept any responsibility for the shipment or refund procedure; the vendor will be responsible for covering the costs related to your refund.

Please mail your product back to the following address:

Renew, 1301 Ridgeview Drive, McHenry, IL 60050

Please be aware that the vendor might not be paying for your return’s costs.

Please adhere to these procedures in order to receive a refund:

  1. Fill out the Return and Refund form that was included in the box.
  2. Kindly send your products back to the address listed above.
  3. Please give us a specified amount of time to receive your order and to approve your request. You will receive an e-mail with information about the refund procedure. You will receive a refund after your request has been accepted.